FAQ B2B/B2C Merchants

B2B/B2C Merchants


Buying from Video Listing - DEIL Mini Outlets


STEP BY STEP TO PLACE AN ORDER - DEIL MINI OUTLETS

How to Place an Order Efficiently


Step One: Fill Out the Order Form

Click on the link provided below to access the order form. Be sure to include the product code found in the video descriptions to streamline the process.


Fill Order Form Here: https://b2b.deil-loft.com/index.php?route=page/form&page_form_id=204


Step Two: Payment Confirmation

Check your email or preferred communication platform (WeChat or WhatsApp) to receive payment details. Make the payment directly to confirm your order.


Step Three: Shipping Details

Expect the goods to be shipped to your address within 24 hours. Shipping durations vary:

- Within China: 2-3 days

- Overseas (by Air): 7-12 days

- Overseas (by Sea): 30-50 days


*Note*: Payment upon delivery is accepted. Rest assured, we will provide regular updates via phone calls throughout the shipping process.


Step Four: Rate Your Experience

After receiving your order, please take a moment to share your feedback with us. Your input helps us enhance our services for future orders.


Rate Us Here: https://deilgroup.cn/index.php?route=page/form&page_form_id=92


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By following these steps, you can easily navigate the ordering process and receive your goods promptly.

Should you have any questions or require assistance, feel free to reach out to us.

I have placed an order, how do I pay for the shipments?

I have placed an order, how do I pay for the shipments?


Upon placing an order, our team will reach out to you for payment confirmation. In most cases, we will contact you via phone (80%) and also through Email, WeChat, or WhatsApp (20%) to ensure clear communication before proceeding with the shipment.


During our communication, we will confirm your preferred payment method – whether you choose to pay upfront or upon receiving the goods at your location. Rest assured, we accommodate any payment method that is convenient for you. Your satisfaction and convenience are our top priorities.


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If you have any further inquiries or require assistance, please do not hesitate to contact our dedicated customer support team.

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